Betsafe Customer Charter Guarantee

Betsafe Customer Charter

 

Betsafe has been around since 2006 and is serving players from all over the world.

They have two casino sections – Casino Red and Casino Black where you will find hundreds of games from different suppliers.

Casino Red is mainly about NetEnt, while you in Casino Black will find games from for example Williams Interactive and Microgaming.

Customer support is also important for Betsafe and their goal is to answer all live chat requests within 60 seconds and all e-mails within 60 minutes. 

If you are not happy with Betsafe (for whatever reason) then they encourage players to get in touch.

They will actually pay you €1000 if your suggestion for improvement is original and results in a new feature on their site.

You can read more about Betsafe’s customer charter on their site (they have created a widget for it).

 

EggOMatic Logo

 

Betsafe has also started a new slots tournament today with €2500 in prizes (ends tomorrow).

Qualifying games are EggOMatic, Creature from the Black Lagoon, Secret Code and Victorious.

If you prefer table games, then they also have started a Roulette/Blackjack tournament today with €1000 in prizes.

 

Table Games Tournament at Betsafe

European Roulette NetEnt

 

Betsafe has started two tournaments today. Both of them will run until tomorrow 23.59 CET.

The first one is a Blackjack & Roulette tournament where 10 players will share €1000.

10 different table games are included in the tournament (find full list on their site).

They have also started a Slots tournament where qualifying games are Fruit Shop, South Park, Twin Spin and Fisticuffs.

10 players will share €2500 and this tournament is based on highest average earning.

Find more information about these tournaments on their site.

Let us also mention that NetEnt’s new slot Big Bang now is live at Betsafe.

This is a slot that will be officially released by NetEnt next week (January 23).

 

Betsafe Adds Bust the Bank Slot

Bust the Bank RobberBetsafe added Microgaming’s Bust the Bank slot in Casino Black a few days ago.

This should be a well known game for many of you as it was released in May last year.

It is a 243 Ways to Win video slot with features like Free Spins, Safe Bonus and Piggy Bank Bonus.

Bust the Bank is in our opinion one of the better slots that Microgaming released last year together with for example Playboy.

Some of you may also remember that Guts had a big winner on this game back in November ($135 000).

You can read more about the win in this article (+ screenshot).

 

Betsafe: €6500 Christmas Special Tournament

Betsafe

 

Betsafe is starting a Christmas Special tournament later today (18.00 CET).

It will run until January 1 and the top 10 players will share €6500 in bonuses + the next top 40 players will get 50 Starburst free spins each.

The tournament is based on Best Overall Net Win and you need to play at least 100 rounds (min. bet €0.20) to qualify.

Qualifying games are:

 

– Creature from the Black Lagoon

– Victorious 

– Magic Portals

– Fruit Shop

– Flowers 

– Mythic Maiden

– Excalibur 

 

50% Christmas Cash Back at Betsafe

Secret Santa Big Win

 

Betsafe is today running a 50% cash back promotion on selected Christmas themed slot games.

You will get 50% cash back up to €250 on your net losses and qualifying games are:

 

– Secret Santa

– Santa Surprise

– Scrooge 

– Deck the Halls

 

Notice that all of these games can be found in Betsafe’s Casino Black and the cash back will be paid as a bonus.

Find more information about this offer on their site (The Seven Deadly Sins campaign).

Also remember that Betsafe added The Sopranos (Playtech) in Casino Black last week.

This is not a very good slot in our opinion, but may be worth checking out if you have not played it before.

 

Play Blackjack and Get 50 Excalibur Spins

Excalibur Slot NetEnt

 

Players over at Betsafe can earn 50 free spins on NetEnt’s Excalibur slot today.

Simply wager at least €150 on Blackjack in Casino Red during the day and 50 free spins will be credited your account tomorrow.

You can tomorrow claim a 50% reload bonus as well (+ they have a cash-back promo on Wednesday).

Also remember that they are running a €5000 Dream Holiday tournament until Wednesday.

Qualifying games for this tournament are Pandoras Box, Starburst and Crusade of Fortune

The tournament is based on Most Game Rounds with a minimum bet of €2.

 

New Sin and Casino Offers at Betsafe

Envy Betsafe

 

Week #7 in Betsafe’s 7 weeks long The Seven Deadly Sins starts today (last week yes).

This week’s sin is Envy and you can for the next 7 days for example claim a few reload bonuses, participate in tournaments and win NetEnt free spins.

In addition to these daily offers they are also running a €5000 Envy tournament where you can win a dream holiday.

Pretty decent 100% reload bonus offer today:

 

Secret of the Stones Logo

 

December 19: 100% reload bonus up to €300.

December 20: Riddle time. 500 players will win 50 free spins each.

December 21 & 22: €5000 Secret of the Stones / Twin Spin tournament.

December 23: Play Blackjack and earn 50 Excalibur free spins.

December 24: 50% reload bonus up to €50.

December 25: 50% cash-back on Santa Surprise, Secret Santa, Scrooge and Deck the Halls.

 

The Sopranos Slot Live at Betsafe

Sopranos Slot

 

Betsafe has today added The Sopranos in Casino Black.

This is a video slot created by Playtech and it was first released about a year ago (end of 2012), so you may have played it in other casinos.

It comes with 25 pay-lines, 4 different Free Games modes, Raid Bonus, Bada Bing Bonus and Stolen Gods Bonus.

The theoretical return to player (RTP) in The Sopranos is 94%, which is lower than what most NetEnt games are offering.

The Raid Bonus is triggered randomly during normal game-play while Free Spins, Raid Bonus and Bada Bing Bonus are triggered when hitting certain Scatter/Bonus symbols.

You will in Casino Black also find other Playtech games like Iron Man 2, Halloween Fortune and Gladiator.

 

Week #6 – Pride – New Sinful Offers at Betsafe

Betsafe Pride Sin

 

Week #6 in Betsafe’s 7 weeks long The Seven Deadly Sins campaign starts today.

This week’s sin is Pride and they are once again offering daily promotions.

They are also running a Pride Casino Tournament where you can win a €5000 party for you and your friends.

This tournament runs the whole week until December 18 and you can read more about it on their site.

 

December 12: 50% reload bonus up to €200.

December 13: 100 reload bonus up to €100.

December 14&15: €5000 Frankenstein & Scarface tournament.

December 16: Get 50 Starburst free spins (deposit and wager €25 today).

December 17: 25% cash-back on Santa Surprise (Playtech slot in Casino Black).

December 18: Live Casino bonus cards.

 

Week #5 Wrath. Daily Promotions at Betsafe

Wrath Betsafe Campaign

 

Week #5 in Betsafe’s 7 weeks long The Seven Deadly Sins campaign starts today.

They are once again offering daily promotions and offers.

In addition, they are running a €5000 Christmas Shopping Bonanza tournament.

Qualifying games for this tournament are Starburst, Creature from the Black Lagoon and Twin Spin.

If you are collecting Sins for a chance to win the Gumball car (or €50 000 cash) then you need to wager at least €250 on Creature from the Black Lagoon.

Or…you can wager it on their new Immersive Roulette which can be found in Live Casino.

 

Twin Spin Logo

 

December 5: Riddle. 500 players will win 50 free spins each.

December 6: 100% up to €100 reload bonus.

December 7: €2500 Gonzo’s Quest tournament.

December 8: €2500 Secret of the Stones tournament.

December 9: New riddle. Win 50 free spins.

December 10: Live Roulette promotion.

December 11: €2500 Victorious tournament.